Guarantee

We guarantee every item made by Wylye LeatherWorks. We believe in our products and stand by the materials, quality, and workmanship for the lifetime of the product. By product lifetime, we mean the time at which, through normal use, the product can no longer function for its intended purpose.

 

Our Guarantee Covers

 

– Failure of materials
– Failure of workmanship and craftsmanship
– Every item for the lifetime of the product

 

We will always do our best to fix things for you, however, there are a few situations that are not covered under our guarantee. These include animal damage, chemical damage, damage caused by mishandling via airline or third-party shipping companies, extreme wear, third-party alterations and customer alterations, or using the item for use other than it’s intended purpose.

 

If you have a problem with one of the products you have bought from us, send us an email with as much detail as possible, including pictures if you can to contact@wylyeleatherworks.com